Do you have a reliable team for service requests when your business runs into technical issues? While it would be nice to have an internal team to handle all technical support, the truth is many small and mid-sized companies lack the time, resources, and staffing to resolve issues promptly and efficiently. That’s why neKey offers help desk support services.
Since 1999, we’ve developed a proven, industry-leading process that quickly and effectively addresses your technology issues to ensure you hit your goals. Our 24/7 help desk support specialists do more than just ensure tickets are closed—we also guarantee customer satisfaction with minimized resolution times. Our help desk support is auditable and trackable so you can always see our outsourced IT support‘s impact on your business.
NeKey has built itself into an industry-leading IT partner by being as passionate about our clients’ success as we are our own. Reach out today to discuss your help desk support needs and how we can help.
Businesses throughout the Philadelphia, PA and south New Jersey have relied on neKey’s managed services for over 23 years. We focus on helping you reach your immediate and future goals. Ask yourself where you want to be in five years, and we’ll implement the technology that can get you there. Along with our help desk support, we offer comprehensive managed services, including:
